Emotional intelligence is made up of two parts, personal competence and social competence. Emotionally intelligent people have the capability to recognize their emotions and the emotions of others. They can then use this information to guide their thinking and manage their emotions so they can adapt to their environment and achieve their goals. An emotionally intelligent person can also find a balance between the rational and emotional parts of their brain.
The good news is, unlike other measurements of intelligence, your EQ fluctuates throughout your life and you can drastically improve it through increased awareness. Below are qualities that emotionally intelligent people possess and how these qualities provide an advantage in business and life.
As you read through this list, I encourage you to rate how well you do in each area.
They are difficult to offend.
People with a high EQ have thick skin – they are confident, open-minded and not overly self-conscious. They are comfortable joking about their own faults and not offended when others do so. This trait makes them invaluable in social situations.
They’re a good judge of character.
This trait has to do with the social competence aspect of emotional intelligence. The ability to read others’ emotions, by observing body language and facial expressions, enables them to avoid stepping on toes. Emotionally intelligent people are also able to see beyond the facade and understand a person’s real motivations and intentions. This ability is paramount for savvy entrepreneurs.
They have a large emotional vocabulary.
Everyone experiences emotions but few have to ability to describe and categorize them. Having a large repertoire of emotional words allows you expand your consciousness about your feelings so you can connect them to the rational part of your brain. Instead of using the word “happy,” an emotionally intelligent person might use “satisfied”, “content”, or “cheerful”. When you use this specific word choice it allows you to connect with the source of your emotions and empowers you to decide what to do with them.
They can neutralize the effect of toxic people.
Dealing with a difficult person can be taxing on anybody. These types of people create complications, hurt feelings and in general create stress for others. People with a high EQ, have the advantage of dealing with difficult people effectively. They stay aware of their emotions and can remain calm and objective. They establish boundaries and decide when they have to put up with that person and when they don’t. Lastly, they keep an emotional distance from the person while still keeping aware of the other person’s emotions.
They don’t hold grudges.
Emotionally intelligent people understand that holding a grudge is pointless and exhausting. Holding onto a grudge means holding onto stress, and emotionally intelligent people avoid unnecessary stress at all costs. Chronic stress increases the risk of long-term heart problems and a variety of other health issues.
What do you think? You probably saw areas where you are doing well and other areas that could use some work. Improving your emotional intelligence can be difficult, it requires conscious effort, but the benefits, far outweigh the cost. Having an awareness of your emotional state and that of others’, whether they are employees, customers or family members, will result in much stronger relationships. And relationships are the foundation of every successful business.
Heightened emotional intelligence can give you and your business the competitive edge you seek. If you would like to dramatically improve your EQ and you live near Portland, OR/Vancouver, WA, please contact my office to schedule an appointment.