“Overcoming” holiday blues, for yourself and employees


By Kathy J. Marshack, Ph.D., P.S.

Every year as the winter holidays draw near there is a rash of stories on the radio and television and in the newspapers about coping with the Holiday Blues. While it is admirable that the media finds this kind of story worthwhile, I’d like to correct some misconceptions about the holiday blues. First and foremost among the corrections is that the problem is highly over-rated.

The truth is that the holiday blues don’t start in November or even December. People hold off feeling miserable until January. The number of calls to psychologists dwindle to a trickle during the holiday months. Then the calls roar to an all time high in January for the entire year. Again in May there is another major increase in calls for help, sometimes equaling the calls in January. In August calls drop very low again, but not nearly to the low level of calls in the month of December.

Let’s take a look at this phenomenon so that you can be better prepared to handle your Blues when and if they come, or recognize when a loved one needs help. It’s really not hard to understand why we postpone depression during the holidays. We are distracted. There is a flurry of activity to keep us busy. The stores are very inviting with the decorations, music and multiple activities to distract us from normal life. There are concerts, plays, ball games, holiday specials on television, the latest holiday release in the movie theaters. The general atmosphere at most places of business is light. There is an understanding that the real work is postponed until January. There are parties and family get-togethers. Even if you have no friends or family and hate to shop, you can’t turn on the radio or drive down the street without noticing the holiday preparations. All of this serves to distract us from our daily concerns. We are swept along into a river of denial about what our true life situation is all about. We come to believe that the holiday spirit is healing and rejuvenating and that all of our problems will melt away.

At the very least, we put our problems on hold because we are just too darned busy to attend to them. Then January hits like it has in our area for the last two years. We are flooded with feelings and frozen with fear. The holidays have come and gone and we are no better off. The same painful family problems exist. Love interests did not magically materialize over the holidays. The winter ski vacation leaves you feeling frazzled and in debt. You are as disenchanted with your work situation as before the holidays, and no closer to a solution. I call this time of year, the Post-Holiday Let-Down. And it is one of the most difficult times of the year for most people, whether or not you actually have something to brood about. In January, you can no longer allow distractions to keep you from the reality of your life, love or work situation. There are no distractions to facilitate denial. Just two to three months of dark, cold, dreary days, with no significant holidays to break up the tedium.

Then with the first hint of Spring, people start feeling a little better. If you can hold on during the darkest days and nights of January and February, the lengthening days of March and April give us hope that Spring will restore us and bring about the changes that are needed in our lives. When May arrives with sunshine and buds on the trees, we hope that we’ll be well into our happy transformation.

Unfortunately, denial is not a useful tool when it comes to solving problems. Neither is praying for sunshine or a holiday. The truth is that May is the month during which the greatest number of suicide attempts are made. Again, our anticipation of problem resolution with the arrival of Spring is not justified. It is very painful to face the beginning of a new calendar year in January and a new growth year in the Spring, yet have no new agenda for one’s life.

Just as with eating well and getting exercise, in order to maintain your psychological health, a regular routine needs to be established. It’s hard not to be distracted by the holidays or a warm August vacation. Go ahead and enjoy these diversions. But recognize that they are not solutions. Be honest with yourself and do the hard work of revamping the lifestyle or personality that lead to your life/love/career dilemmas.

Do something each day to resolve these problems and to build a new plan of action for the days after the holidays. Some likely activities include reading and attending seminars on topics specific to your situation, meditation, increased levels of whole-person exercise such as yoga and tai chi, and joining a support group. Encourage family and friends to attend classes with you so that you have people with whom to discuss your thoughts and feelings. In this way you will realize that you are not the only one experiencing the Post-Holiday Let-Down. There are those few of you who actually do experience the holiday blues. Apparently you are not as easily distracted by the holiday hoopla. You may have the type of personality that is keenly aware of the world around you, which makes you prone to depression anyway. For example, there are plenty of things in the world to be depressed about. It’s just that most of us ignore the situation even during times other than the holidays. So if you are one of these people it is vital that you seek the support and professional guidance that exists in abundance around you. Just because everyone else is in denial during the holidays, doesn’t mean you aren’t reading your situation correctly. If you are depressed, tackle the problem immediately. Meditate, read, attend classes and support groups and seek the help of a psychologist.

Depression is no Humbug, but you will be better prepared for the Post-Holiday Let-Down if you understand when it actually happens. If you expect the Holiday Blues in December, you may be unprepared to care for yourself when those blues actually come in January.

Alcoholism — the secret of addictions in family firms


By Kathy J. Marshack, Ph.D., P.S.

Every night at about 10:30 or 11:00 the fighting would start and carry on for two to three hours or more until the couple got so tired they just fell asleep. This was the culmination of a long day at the office where Joan and Jack, wife and husband, worked side by side running their successful business. By the end of the work day Joan frequently wanted to stop off at a bar for a drink to “unwind” before heading for home to dinner. Jack, in a separate car would go home, relieve the babysitter, and start dinner. When his wife got home she was relaxed and cheerful, the alcohol having taken the edge off of the day’s stress. Two more glasses of wine at dinner contributed to her changing personality. As the evening progressed, Jack would busy himself with settling the children down for the evening. He didn’t mind doing most of the domestic chores because he understood that Joan didn’t have as much physical stamina as he. When it was time to give the children a good night kiss, he would call to their mother, whom he often found napping on the couch. A couple more drinks later Joan was no longer napping, no longer cheerful. Her irritability was growing. Dumbfounded, Jack could not figure out why she was mad at him. The accusations started flying, defensive walls shot up and the arguing would escalate to unreasonable and irrational proportions. Alcoholism and other drug abuse is an epidemic in our country. We are all aware of the general problem nationwide. There are numerous programs in our schools to prevent drug abuse among our youth. The courts are less and less tolerant of alcohol related traffic infractions. Celebrities have established treatment programs to sober up movie stars and politicians. Many employers are taking a hard look at the problems caused by drug abuse and alcohol addiction. Employers recognize the loss attributable to drugs in terms of lowered production, increased accidents, lower quality work, and loss of skilled employees. They have established employee assistance programs and redesigned insurance benefits to create treatment options for employees. These programs not only treat the addict, but the family as well because it is the strength of the family that determines the addict’s success in treatment.

The concern reaches to the highest levels in most companies. Whether the employee is the president or the line worker, today’s employers are cracking down on drug abuse. No one is allowed to jeopardize the welfare of the company or fellow workers by engaging in dangerous addictive behavior. But the goal is not punishment. Instead, employers want to rehabilitate and return a healthy employee to the job. Yet among family firms, drug addiction and alcohol abuse are frequently overlooked. Many people who have worked in family firms, yet are not family members, talk about the “secret” at work. The secret that everyone knows is that their is a family member who is addicted or engaging in drug or alcohol abuse, yet no one is to talk about it. The family member is protected not only by the family, but by a general conspiracy among employees. In previous columns I have explained how this conspiracy comes to be. The function of the family is to nurture and protect its members. This function is alive and well in a family firm, and usually takes precedence over the welfare of the business or other non-family related employees. This is a rule that families have followed since the beginning of human civilization, and therefore is not likely to change. If there is an alcoholic in a family firm, be they founder, spouse, son, daughter, or in-law, the family is likely to overlook, condone, deny, rationalize or minimize the problem for the sake of keeping the family system in tact. If the founder is alcoholic, alcoholism may be a family “tradition” that will be hard to break. That is, drinking may be interwoven into the fabric of family life and corporate life. Leaders in family firms have a tough job. They must weigh the success of the business against the needs of the family. Allowing addictions to go untreated is no way to take care of either the business or the family. By ignoring the problem the addict accepts this as tacit approval of their behavior. And by ignoring the problem, the potential threat to the integrity of the family and business grows. Alcoholism and other addictions leads to the breakdown of the family, just what a family firm wants to avoid.

What can help members of the family firm address these problems is to consider that the addict is fortunate to have the backing of both his/her family as well as his/her business. With the support of the two most important systems in one’s life, the addict has increased potential to succeed in treatment. They have a loving family and they have a job to come back to. Yet among family firms, drug addiction and alcohol abuse are frequently overlooked. Many people who have worked in family firms, yet are not family members, talk about the “secret” at work. The secret that everyone knows is that their is a family member who is addicted or engaging in drug or alcohol abuse, yet no one is to talk about it. The family member is protected not only by the family, but by a general conspiracy among employees. In previous columns I have explained how this conspiracy comes to be. The function of the family is to nurture and protect its members. This function is alive and well in a family firm, and usually takes precedence over the welfare of the business or other non-family related employees. This is a rule that families have followed since the beginning of human civilization, and therefore is not likely to change. If there is an alcoholic in a family firm, be they founder, spouse, son, daughter, or in-law, the family is likely to overlook, condone, deny, rationalize or minimize the problem for the sake of keeping the family system in tact. If the founder is alcoholic, alcoholism may be a family “tradition” that will be hard to break. That is, drinking may be interwoven into the fabric of family life and corporate life. Leaders in family firms have a tough job. They must weigh the success of the business against the needs of the family. Allowing addictions to go untreated is no way to take care of either the business or the family. By ignoring the problem the addict accepts this as tacit approval of their behavior. And by ignoring the problem, the potential threat to the integrity of the family and business grows. Alcoholism and other addictions leads to the breakdown of the family, just what a family firm wants to avoid. What can help members of the family firm address these problems is to consider that the addict is fortunate to have the backing of both his/her family as well as his/her business. With the support of the two most important systems in one’s life, the addict has increased potential to succeed in treatment. They have a loving family and they have a job to come back to.

Emotional information is as important as rational imformation


By Kathy J. Marshack, Ph.D., P.S.

“Kitty! Kitty! Kitty” my four-year-old daughter screamed as she watched in horror the cat fall into a raging river and wash away toward the waterfall. We were at a matinee showing of a Disney movie, but the scene evoked such a torrent of feelings from Phoebe that I could not comfort her. She cried through the rest of the movie though the cat was eventually rescued. Upon our return home later, she insisted on checking on our own cat, Tolstoy, to make sure he was safe. And this movie was rated “G.” Later when things had calmed down at home, I pondered why my daughter had been the only child to scream out and cry about the poor cat’s predicament. Indeed, everyone seemed so startled by her outburst, that at first there was stunned silence from the other movie goers; then I heard a few giggles, from adults and children alike. My older daughter, age 7, sat quietly in the theater, not startled by the screen event, but certainly there were other four-year-olds who might have perceived the event as shocking. Daniel Goleman, a psychologist, suggests that these differences among children (and among all people) may be due to your EQ, or Emotional Quotient. Research demonstrates that not all success in life is determined by IQ, but may rest more on how perceptive one is with regard to your emotions. Those of us who feel our feelings, interpret them correctly, and then act upon that information, have an advantage over those of us who rely solely on intellect to make decisions. Among those of you in family firms, a high EQ is vital. Emotions run high in these businesses because of the multiple relationships. For example, it is foolish to ignore that the father-founder may have mixed feelings about a son-employee who is not getting the job done. If the father is unaware of his feelings, or the son for that matter, he may have a difficult time transitioning the son to a more suitable position. Another style seen often in family firms is for the wives and daughters to be the managers of feelings, leaving the men to handle the intellectual facts. Employees know that the wife-/co-owner is the one to seek out when they are having a personal problem. The wife intuitively knows the EQ of the entire company and the husband usually relies on her for counsel.

The only problem with this is that two heads are better than one. The husband is sacrificing valuable information if he is not tapping into his own emotional perceptions. If it’s true, as Goleman suggests, that those of us with a high EQ are more successful, how do we develop this side of ourselves? Then, how do we integrate this information with our reason? It appears to be a matter of mastering these three steps: (1) feeling your feelings; (2) interpreting your feelings correctly; and (3) acting upon the feeling information. Because you are a living, breathing human being, you are capable of feelings, both physical and emotional. It doesn’t take long to acknowledge those feelings and begin to name them. Feelings are things like joy, irritation, hunger, fatigue, boredom, confusion, pain, anticipation, pride, embarrassment, tension, and so on. The list is endless and I often advise my clients to get a thesaurus or dictionary and copy down as many “feeling” words as they can find. It is important to refine your repertoire of feelings and feeling words so that you can expand your consciousness about your EQ. It is also important to remember that you always feel your feelings first. Because of how you are “wired” thoughts or interpretations come after feelings. So it is useful to notice those feelings consciously before your conscious mind decides to ignore them or misinterpret them. The second step is interpreting those feelings that you have just noticed, which is no easy feat. The key element here is to realize that feelings are basically neutral. That is, they are neither good nor bad; they are just feedback. For example, if you haven’t eaten for several hours, you will feel hungry. At first the feeling isn’t unpleasant, but if you don’t eat for days, hunger can be painful. The feeling of hunger is a message that you need to attend to your body by feeding it. But the hunger pangs should not be interpreted as punishment, just because they are unpleasant. Anger is another example. Anger may feel unpleasant to you and therefore, something to suppress.

However, the feeling of anger is neither good nor bad; it is just feedback about something that is important for you to know. Try to view all of your feelings that way. They are feedback in feeling-form about your environment. One person may be triggered to feel angry about something, while another may be triggered to laugh. Feelings are your characteristic way of sensing your environment. This brings us to step three, acting upon the information you have interpreted from your feelings. In the case of hunger or fatigue, a decision is relatively simple to satisfy those basic needs. But decision making is more complex when the feelings are part of a financial plan for your business, or whether to fire an employee. This is where EQ really helps. Those individuals who have trusted their EQ throughout childhood and have refined and developed those skills into adult life, are in a much better position to make successful decisions. While there is nothing like practice and life experience, here are a few basic tips to improve your decision making by including relevant feeling information. 1. Always checkout your feelings before making any decision. 2. Inquire after another’s feelings before proceeding to decision making. 3. Check your feelings again after arriving at the decision. 4. Remember that “feeling good” about something doesn’t always mean that the decision is correct. 5. Be willing to acknowledge that you are afraid or angry or confused. Hiding these feelings from yourself may deny you powerful and necessary information. My daughter knew that there was something terribly wrong when the cat fell into the river and she felt the shock of it throughout her body. Acknowledging the shock and allowing it to be there, lead her to a decision to check on her own pet back at home. If bad things can happen to a cat in the movie, they can happen to her kitty. Successful decision-makers use the same process as Phoebe did with the Disney movie experience. Many of you know those successful people who seem always to be in the right place at the right time. They aren’t really any smarter than you are, but probably they trust an “inner knowing” based upon using all of the resources available to them, emotional, mental, physical and even spiritual.

Is your conscious your friend or enemy?


By Kathy J. Marshack, Ph.D., P.S.

Captain Picard of the Star Ship Enterprise is intent on the screen before him. He is standing firm and tall. His jaw is set and the tendons in his neck are extended. He is speaking in a stern and captainly tone to the Romulan captain on the enemy vessel. As the Romulan replies, Picard turns his ear toward Counselor Troi, who is standing on his left on the bridge of the Enterprise. He asks her advice, her empathic understanding of the meaning behind the Romulan’s words. She nods knowingly and advises the Captain that the Romulan is speaking the truth, but that he is holding something back…that he is scared, though no signs of it show on his face nor in the tone of his voice. With this new information the Captain makes a bold decision. Then he turns to Number One and gives the command that saves the day. Those of you who are Trekkies relish these tense moments, fantasizing that you too are aboard the Enterprise playing the deadly games that the crew of Star Trek always win. But even if you are not a Trekkie, the allegories of Star Trek are remarkable. The relationship between Captain Picard and Counsellor Troi represents the importance of team work, or utilizing the talents of several people in making decisions for the whole. The relationship can also be viewed as the one we have within ourselves; the relationship we have with our conscious and unconscious minds, or with our intuitive and our analytical minds. Like Picard you can have a healthy relationship with your unconscious or intuition. You can trust her as he does with Counselor Troi. Or you can resist her input because you don’t understand. And with lack of understanding, you can conjure up fear or anger. Picard accepts Troi’s advice as valid feedback; incorporates it into his “map of reality” and creatively arrives at a decision. Then he entrusts that decision to his Number One to carry out for the benefit of the entire crew.

The third part of the equation for psychological health is to have the courage and to take action, like Number One. Creating a healthy balance between your unconscious and conscious minds is what we call Mental Health. Mental health is not just something that’s an extra. It is vital if you want to run your family Enterprise just as Captain Picard does his starship. Being healthy psychologically means being able to utilize all of your mental resources. This requires the same attention and commitment as does your daily physical work out. If you miss a day at the gym, you can be set back for weeks. If you are inattentive of your psychological and emotional health, you can be set back for life. A few years ago we heard the expression, “If it ain’t broke, don’t fix it.” Unfortunately many people take this attitude with their mental health. Only in times of crisis do they seek professional consultation. Similarly to waiting until after you have a heart attack to start eating and exercising properly, you may wait too long to attend to your psychological health until the dysfunction causes permanent damage. Or perhaps you have the attitude that you can handle any problem that comes your way; that in fact, you should not ever ask for help. Week after week on Star Trek we are witness to characters who try to go it alone and always the Enterprise outwits them because Captain Picard relies on his trusted advisers. Attending to your mental health is the willingness to “Boldly go where no one has gone before.” Hire a psychologist. Explore that uncharted unconscious of yours to discover your latent talents or unresolved conflicts. Don’t leave your weaknesses there for others to misunderstand or abuse. There is a Counselor Troi inside of you waiting to teach you about yourself and others. People who regularly attend to their psychological health are not only stronger emotionally, but they require less physical health care.

Research has shown that psychotherapy reduces medical and surgical costs in 85% of the studies. Also the research has demonstrated that among those individuals who are regular users of psychotherapy, they are the group who use medical and surgical procedures the least. Rather than the crisis management attitude of waiting until you are broken, it makes more sense to trust the humanistic slogan: YOU DON’T HAVE TO BE SICK TO GET BETTER. Individuals who attend to their psychological health prevent illness and improve their own personal well being. You will find that utilizing the full range of your conscious and unconscious talents, unburdened by neurotic hangups, creates opportunities that you never knew were there before. A healthy mind also draws to you other healthy people. In a family business or any endeavor for that matter, having mentally healthy employees, coworkers and family members can only improve business functioning. The old “if it ain’t broke; don’t fix it” mentality leads to mediocrity. In a family enterprise where there are two goals, that of nurturing a family and keeping the business competitive, there is no room for mediocrity. Within any average are extremes of excellence and extremes of inadequate performance. To compare yourselves to others is a waste of time. Instead ask yourself “how can I achieve excellence?” The answer is a simple one. Take charge of your Starship Family Enterprise as Captain Picard would do. Engage in psychotherapy to enhance your analytical and intuitive abilities. Cultivate your inner resources until they are healthy so that you can trust the inner guidance (Counselor Troi). Using your conscious and unconscious awareness as a team, you will have multiplied many times over the mental resources available to you. With this dynamic team in place, Number One (i.e., family members, managers, employees) is ready to carry out your ideas and plans in ways that only could have been dreamed before. Three to beam up!

If you have a loved one on the Spectrum, please check our private MeetUp group. We have members from around the world meeting online in intimate video conferences guided by Dr. Kathy Marshack.
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